Patient Accounts & Online Bill Pay

Our patient accounts personnel are committed to submitting claims to insurance companies according to our billing guidelines. In order for us to do so this efficiently, it is important for the patient or guarantor to present accurate and complete insurance information at the time of registration.

By working together, we can minimize billing costs as well as any misunderstandings that could possibly be costly to you, the patient. We ask for your assistance in paying deductibles, co-pays, co-insurances, and non-covered charges at the time of service.

Our phone directory below will help you to reach someone who can answer any question you might have, request an itemized statement, or provide assistance in making payment arrangements.

Business Office Phone Numbers:

Customer Service: 618-391-6955
Any calls related to your insurance provider or Medicaid will be directed to the proper account representatives (see above).

To make a payment, call Avadyne Health toll-free at 877-444-6382 or mail payment to:

Avadyne Health
P.O. Box 801696
Kansas City, MO 64180-1696